Return Policy
SHIPPING: Most items are shipped within 1-2 days of receiving the order. We ship via UPS Ground Service or UPS Express 2-3 day service (extra charge). We cannot ship to PO Boxes via UPS. If your product must be delivered to a PO box, we will ship your order via US Postal Service. Our shipping rates are based on merchandise total per address and are insured.
| Total Order |
UPS Ground Service |
| $.01 - $10 |
$6.95 |
| $10.01 - $26 |
$8.95 |
| $26.01 - $35 |
$9.95 |
| $35.01 - $55 |
$10.95 |
| $55.01 - $95 |
$11.95 |
| $95.01 - $149 |
$12.95 |
| $149.01 - $200 |
$13.95 |
| $200.01 - $250 |
$14.95 |
| $300.01 - $500 |
$16.95 |
| $500.01 + |
FREE |
Return Policy: We want you to be happy with your purchase. If you are not satisfied with any non-sale item, you may return it to us for a refund, exchange, or store credit for its original purchase price. We ask that returned products be in like-new condition with their original packaging and instructions. All Clearance Sale items are sold as-is and cannot be returned.
You can expect your refund, store credit, or exchange within 2 weeks from the time we receive your return.
- Item(s) must be returned within 30 days of recipt. Item(s) must be clean, unused, and otherwise the same condition as order was sent.
- Item (s) must include all original tags, packaging, and instructions.
- No refunds on shipping to or from the store.
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Kitchen Shoppe 13 South Main Street, Lexington, VA 24450 (540) 464-3838 or (888) 935-2751
